Refund & Return policy:

We understand, what you ordered must have been something you loved. But if something isn’t right, don’t worry, just let us know.

Refund Policy:

How and until when can I cancel the order?

You are entitled to cancel your order before the goods are dispatched from the warehouse/ given to the logistics partner without giving any reason for doing so. However, once the goods are dispatched, your order would not be cancelled and then it can be returned in original packing to us (once you receive).

To exercise your right of cancellation, you must inform us of your decision by means of a clear statement. You can inform your decision by e-mailing us on info@learningtoys.in.

We will reimburse your money/amount paid, no later than 30 days from the day on which we receive the clear statement of cancellation of your respective order. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at info@learningtoys.in.

Return Policy

Incase of Sale/Discount/ Best deals:

Only regular priced items may be refunded, unfortunately, sale/discounted or deal of the day items cannot be refunded nor returned.

Incase of damaged or defective items:

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@learningtoys.in and send your item to:

#11-5-221/A, First Floor, Moosapet Main Road, Hyderabad 500018, Telangana, Bharat (India)

Incase of Gifting:

If the goods were marked as a gift when purchased and then shipped directly to you, you'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to you. If the goods weren't marked as a gift when purchased, or the gift giver had the order shipped to themselves to give it to you later, We will send the refund to the gift giver.

Conditions for returns:

For the goods to be eligible for a return, please make sure that:

  • The goods were purchased in the last 10 days, and they should reach us maximum within a period of 25 days.
  • The goods are in the original packaging.

The following goods cannot be returned:

  • The supply of goods made to your specifications or clearly personalized.
  • The supply of goods which according to their nature are not suitable to be returned, for example goods which deteriorate rapidly or where the date of expiry is over.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Returning Goods

It’s easier than you think. Follow these simple steps to return your purchase:

  1. On the invoice you receive, circle the item(s) that you’re returning and note the quantity and reason(s) for return on your invoice.
  2. Pack your return securely, in the original package if possible, and include your completed invoice.
  3. You are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address:
    #11-5-221/A, First Floor, Moosapet Main Road, Hyderabad 500018, Telangana, Bharat

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs borne by you are non-refundable. If at we bear the cost of return shipping, it will be deducted from your refund.

If you are shipping an item over Rs.500, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail at info@learningtoys.in.